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    Privacy Policy

    Riehen, 11 May 2018 (Version 2)


    This privacy policy discloses the privacy practices for the website and all subdomains ("website"), which are operated by EDIQO LLC, Hellring 9, CH-4125 Riehen, Switzerland ("EDIQO"). The Privacy Policy applies to all data collected through this website. It will inform you about the following:

    Operator of the Website

    Hellring 9
    4125 Riehen

    Data Protection Commissioner

    Dietrich Rordorf
    Phone: +41 76 56 14 18 3

    Your Access to and Control of Information

    You can unsubscribe from our newsletters at any time. You can request that we delete your user account any time. In addition, you have the following options at any time if you contact us in writing or by telephone via the addresses or telephone numbers published on the website:

    Information collection and use

    EDIQO is the sole owner of the data collected on this website. We have access to and collect personally identifiable information that you voluntarily give us by registering for our newsletter, by signing-up for an user account with this website, by placing an order on this website, or by personally communicating with us by email, post, phone or other direct contact from you.

    When signing-up for our newsletter, you must complete the newsletter sign-up form with your email address. We will send you a subscription confirmation by e-mail within a few minutes from completing the newsletter sign-up on our website. EDIQO uses this data solely to send you newsletters with relevant information.

    When ordering services from this website, you must complete the registration form. During registration you are required to give us at least your full first and last name, your email address and the country of residence. We will not sell, rent or otherwise make any personal information available to anyone. Your personal information is used to render the services that you requested from EDIQO. During service provision, your personal data such as name and e-mail address might be revealed to EDIQO staff members and external contractor working for EDIQO. All EDIQO staff members and contractors are subject to confidentiality clauses in their employment contracts or contracting agreements.

    When personally communicating with us, we will use your personal information to respond to you, in regards to the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request.

    Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy. We ask users residing in EU member states to explicitly give us their consent to receive such communications from us.


    Data Disclosure

    We reserve the right to disclose your personal information if we are required to do so by law, or in case that you violate our Standard Terms and Conditions of Business. As an example, we may have to disclose your personal information to third parties to cover an open invoice.

    Website Tracking

    This website uses tracking technology provided by Google Analytics, a product of Google Inc. (Google). The contract with Google is compliant with the EU GDPR. Contact: Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.

    Google Analytics uses cookies to determine your usage of this website. The resulting data is transmitted to Google Inc. Typically, this transfer and storage is done on servers located in the United States. Within EU Member States or in other contracting states of the Agreement on the European Economic Area, your IP address will be anonymised: parts of the IP address will be shortened at the latest before being stored on Google's servers. The IP address provided to Google Analytics as part of the website tracking will not be merged with other Google data. Google uses the data collected on our behalf for the evaluation of the use of the website, as well as to generate reports on the activity on the website. Our legitimate interest in the data processing lies in these purposes. The legal basis for the use of Google Analytics is the Swiss Federal Data Protection Act (DSG, SR 235.1) as well as any other Swiss laws. For citizens of EU member states, Art. 6 para. 1 lit. f GDPR is another legal basis. The data sent by us and linked with the cookies will not be deleted automatically. For more information on terms of use and privacy, please visit Google Analytics.

    As a user of this website, you can may choose to deactivate the use of cookies by means of corresponding settings in your browser; however, the functionality and usability of the website may be restricted. In particular, this website uses a session cookie when signing in to your user account. Without this session cookie, the website user area is not usable. It is also possible to prevent the transmission of data to Google Analytics by installing a corresponding browser add-on: browser add-on.

    Finally, it is possible to set an Google Analytics opt-out cookie for this website. With this you prevent the future collection of your data when visiting this website. However, the opt-out cookie must be set on all your devices and on all your browsers. If you click the following link, the opt-out cookie will be set for this website and for the browser you are using now: Disable Google Analytics.


    This website uses cookies. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. We use a cookie to identify you, so that you do not have to log in using your password more than once, thereby saving time while using our site. Cookies also enable us to track and target the interests of our users to enhance the experience on our site: while you visit and browse our website, your visits to individual pages are recorded using the cookies, while no personally identifiable information is saved. These records are used by EDIQO solely to discover patterns of usage, and to improve the structure and presentation of the website and its offerings.


    We take precautions to protect your personal information against unauthorized access by third parties. When you submit sensitive information via the website, your information is protected, encrypted and securely transmitted using industry-standard technology. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

    Credit card data and payments are processed by a third party payment gateway operated by Stripe, Inc., 3180 18th St, San Francisco, CA 94110, USA. Ediqo has at no time access to your full credit card information. The payment gateway adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint venture of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by website.

    While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The servers in which we store personally identifiable information are kept in a secure environment located in Switzerland.


    This web site may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.


    Our Privacy Policy may change from time to time and all updates will be posted on this page. The regulations as published here apply.

    If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at +41 76 56 14 18 3 or via email at .